Fill-out / Submit an online enquiry form

  • Payment :

    To secure your course enrolment, we now require full payment of the course fee in advance (non-refundable if you cancel within 7 days of the confirmed course date). Once we receive your online enquiry form, one of our office staff will call you to finalise your enrolment.
  • This field is for validation purposes and should be left unchanged.


The fee schedule is in relation to the type of services provided, and our staff will give you a list of the fees before you enrol. You will be required to pay the full course fee in advance to secure your enrolment.

Payment of Course Fees

Payment in two steps for courses which cost over $1,500

  1. Enrolment and commencement you pay $1,500
  2. 3rd day of the course you pay the balance of fees due

 Payment can be made in the form of credit card or Electronic Transfer.  Credit card payments will incur a 1% surcharge from July 1, 2018, this includes visa/mastercard/debit cards.

 Please note that Construction Safety Assurance does not formally issue a qualification until the total fee has been paid.

Re-assessment Fee

If you fail any component of the course and wish to be re-assessed a second time, a re-assessment fee of $250 will be charged per assessment.  If you fail a second time, you will be required to undertake the entire course again at the full cost.  Re-assessment times will be scheduled according to our availability.

Request to Cancel / Withdraw

Notice of cancellation 7 days or more prior to course commencement will result in a $100 per course, per person, cancellation fee.  The balance of fees paid/invoiced will be reimbursed.

Should you provide notice of cancellation within 7 days from your scheduled course commencement date, then all fees paid or invoiced relating to the course will be forfeited and due.

Request to transfer to another course date

Should you wish to transfer to another course date, you must provide 7 days notice prior to the original course commencement date, if less than 7 days notice is given, no transfer or refund will be offered.

Each learner is eligible for a maximum of 1 transfer.  Transfers must be taken within a 6 month period, or payment of course fees will be forfeited.

Extenuating Circumstances

*Individual cases of extenuating circumstances will be considered on a case by case basis.

Extenuating circumstances may include but not be limited to:

  • Sickness or death in an immediate family;
  • Individual medical circumstance.

Note: A medical certificate or other equivalent documentation must be provided as evidence.

CSA reserves the right to offer a refund or proportional refund in circumstances determined as warranted.

If Construction Safety Assurance cancels the training, you will receive a full refund of the fees paid.